Submitting an FCR for an EFB issue can feel tedious, but it is making a difference. The FCRs you provide for technical issues have a significant impact on planning, expectations, and the future of the EFB at Delta. Your reports can shape the direction of how Delta can better accommodate our needs on the flight deck.
The ALPA IT Committee recommends that you continue to submit an FCR for any EFB-related issues; in large numbers these reports are powerful indicators to the Company.
With the new software upgrade, installed via USB drive, Delta expects many of the recurring technical difficulties to be resolved. However, if you are still having issues with your Surface 3, please submit a report each time.